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Careers at Trek Bikes Florida




VIEW OPEN POSITIONS




We are Trek

Trek Florida is a family-owned dealership of Trek Concept Stores. We opened our first store in 2006 in Estero, Florida and have been growing and serving South Florida's cycling community ever since! Our mission is to "Transform Lives One Bike at a Time", promoting health, joy and building community. Our dealership has been awarded America’s Best Bike Shops eight years running and we are a Top 10 Trek Dealer in North America. 

Cycling is a significant part of our employee culture, but you don't have to be a cyclist to work here. This is a company where impassioned people with diverse experiences come together to make something great!

We are artists, adventurers, pioneers, storytellers, dreamers, and inventors - all united by a shared belief in the power of the bicycle. Join us as we transform lives one bike at a time.

Life at Trek

Trek is a place where you are valued for being you. If you are a bike enthusiast, that's great. If you're not (yet), that's great too. Because there's a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It's what makes us who we are. Join us on our mission to bring health and joy to our communities.

Why Trek?

At Trek, we believe in community. We are constantly striving to improve our work environment and provide our employees with a premium benefit package. Full time and part time employees who work 30 hours per week are benefit eligible!  

Here are some of the benefits that make Trek a great place to work:

Medical

Trek offers five nationwide plans to choose from.

Dental

Preventative services (100% covered), basic restorative services (90% covered), and major restorative services (60% covered).

Vision

Comprehensive eye exam covered along with a $130 allowance pr person on frames/lenses or contacts, and other various vision related discounts.

Retirement Savings

Build your financial security with Trek’s 401(k). You are eligible for Trek’s 401(k) plan the first of the month following one year of employment. Trek will match your 401(k) contribution at 100% for the first 3% and 50% for 4-5%.

Employee Product Discount

Trek employees get great discounts - ask HR for more details.

Open Positions

Sales Associate


Trek Bikes Florida’s Culture Statement

If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you. 

Our expectation is that you will take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, live “Above the Line.” 

We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following Above the Line principles:

Accountability: See It, Own It, Solve It, Do It

Become part of the solution

Respect for others and their feelings

Act now!

Ask the question: “What else can I do?”

Ask the questions: “What coaching do you have for me?” and “What can I do better?”

Personal ownership and pride

Reject average

Show others that you care


Description

First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community. 

The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations. 


Trek Bikes Florida is committed to a diverse and inclusive workplace. Trek Bikes Florida is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 

 

Service Technician


Trek Bikes Florida’s Culture Statement

If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you. 

Our expectation is that you will take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, live “Above the Line.” 

We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following Above the Line principles:

Accountability: See It, Own It, Solve It, Do It

Become part of the solution

Respect for others and their feelings

Act now!

Ask the question: “What else can I do?”

Ask the questions: “What coaching do you have for me?” and “What can I do better?”

Personal ownership and pride

Reject average

Show others that you care


Description

As a Trek Bicycle Store Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

 

Trek Bikes Florida is committed to a diverse and inclusive workplace. Trek Bikes Florida is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Apply Now

 

Service Manager


Trek Bikes Florida’s Culture Statement

If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you. 

Our expectation is that you will take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, live “Above the Line.” 

We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following Above the Line principles:

Accountability: See It, Own It, Solve It, Do It

Become part of the solution

Respect for others and their feelings

Act now!

Ask the question: “What else can I do?”

Ask the questions: “What coaching do you have for me?” and “What can I do better?”

Personal ownership and pride

Reject average

Show others that you care


Description

As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.


You’ll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek’s signature hospitality. That means you’ll need to be a great communicator and leader who knows how to get the best out of your colleagues.

You’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop.

This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You’ll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop’s needs so both the service and sales teams are set up for success.

 

Trek Bikes Florida is committed to a diverse and inclusive workplace. Trek Bikes Florida is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Apply Now

 

Store Manager


Trek Bikes Florida’s Culture Statement

If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you. 

Our expectation is that you will take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, live “Above the Line.” 

We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following Above the Line principles:

Accountability: See It, Own It, Solve It, Do It

Become part of the solution

Respect for others and their feelings

Act now!

Ask the question: “What else can I do?”

Ask the questions: “What coaching do you have for me?” and “What can I do better?”

Personal ownership and pride

Reject average

Show others that you care


Description

As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operation and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales.

This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You’ll be a mentor, a leader, and an inspiration—and you’ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that’s awesome for your community, your customers, and your employees. You will have the opportunity to transform people’s lives.

 

Trek Bikes Florida is committed to a diverse and inclusive workplace. Trek Bikes Florida is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Apply Now